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by Matt Manning The rise of the agile workforce – where freelancers, “cloud labor,” and business process outsourcing firms augment the work of full-time employees– has given many types of companies a way to be more productive with lower operational ... Read more

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posted by Shyamali Ghosh on October 7, 2018

Like the aria of a grand European opera, the hype surrounding the imminent implementation of GDPR* has reached a fevered crescendo. Now that the GDPR deadline (May 25th) has passed, it’s worth taking a moment to cut through the fog ... Read more

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posted by Shyamali Ghosh on May 28, 2018

by Matt Manning No matter how many articles are written about the critical importance of data to the functioning of a modern enterprise, it remains a fact that keeping critical data up-to-date is only a reality for a handful of ... Read more

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posted by Shyamali Ghosh on April 25, 2018

by Matt Manning The intent to purchase has always been a critical piece of information to b-to-b marketers and the information services that serve them. Intent comes in many forms: Past purchases: The core of any direct marketing campaign is ... Read more

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posted by Shyamali Ghosh on January 10, 2018

by Matt Manning Some 18 years ago I spoke at the European Association of Directory Publishers conference. This was at the very height of irrational exuberance over online information services. The conference attendees were all very interested in transactional business ... Read more

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posted by Shyamali Ghosh on December 11, 2017

by Matt Manning When your company’s product is a database information service you are familiar with having “holes” in your offering. Must-have fields are populated 100% of the time, “need to have” fields are 95% complete, and there is a ... Read more

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posted by Shyamali Ghosh on May 4, 2017

by Matt Manning The last holiday season was replete with the sound of ads for Amazon Echo, Apple Home, Google Home, and Microsoft Cortana. All these products promise their owners the ability to speak aloud and have the receiving device ... Read more

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posted by Shyamali Ghosh on February 14, 2017

by Matt Manning In Part 1 of this post I discussed the possibility of content aggregators becoming less viable as the corporate and government owners of large valuable datasets start making their data available directly, free-of-charge, and/or via new cooperative ... Read more

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posted by Shyamali Ghosh on April 21, 2016

by Matt Manning When the Worldwide Web was born in the 1990s, there was a lot of talk about disintermediation. The removal of layers of intermediaries—middlemen, that is—in marketplaces and other commercial processes would lead to fewer handoffs and price ... Read more

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posted by Shyamali Ghosh on April 12, 2016